In Windows, search for and open Device Manager.Ĭlick View and select Show Hidden Devices.Ĭlick the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.Ĭontinue removing device names in the Keyboards category until all device names have been uninstalled. In Device Manager, uninstall and reinstall the keyboard software: Try reinstalling the application again and check if it works. I appriciate your efforts for trying out the steps before reaching out to us. Have you tried connecting the USB receiver to different USB ports on your PC? Have you tried checking with a different keyboard? Does the issue persist? Have you tried checking with a different set of batteries? I understand you have wireless keyboard and mouse issues with your PC.ĭid you make any software or hardware changes on your PC? Hey there! for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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